Shipping Guide

Packaging Your Cards

Proper packaging is the most important step in shipping Pokémon cards. A card that arrives damaged is a card that starts a dispute. Follow these steps every time.

Step 1: Penny Sleeve

Every card — raw or graded — starts in a penny sleeve. This thin plastic sleeve prevents surface scratches during transit. Insert the card top-down so it doesn't slide out.

Step 2: Toploader or Card Saver

Slide the sleeved card into a rigid toploader (3" × 4" standard). For graded cards in slabs, use appropriate slab cases or extra padding. Tape the top of the toploader shut with a small piece of painter's tape — never use tape that touches the card.

Step 3: Secure in Envelope or Mailer

• Under $20: Plain white envelope (PWE) with "Do Not Bend" written on it, toploader sandwiched between cardboard
• $20–$100: Bubble mailer with the toploader wrapped in tissue or bubble wrap
• Over $100: Small box with bubble wrap padding on all sides, void fill to prevent movement

Step 4: Seal It Properly

Use quality packing tape to seal all openings. For bubble mailers, fold the flap and tape across the entire width. The package should feel rigid — if the toploader can shift around, add more padding.

Shipping Methods

Choose your shipping method based on the value of the card and the buyer's expectations.

Tracking Requirements

Poké-Trade requires tracking for all transactions over $25. Here's why it matters:

• Tracking is your proof of shipment and delivery
• Without tracking, you cannot win a "not received" dispute
• Upload your tracking number to the trade/order page within 3 business days of confirmation
• Payment hold funds are not released until delivery is confirmed via tracking

Pro tip: Always take a photo of the shipping label and receipt. This is your backup proof if tracking information is lost.

Insurance Recommendations

Shipping insurance protects you if a package is lost, stolen, or damaged in transit. Here's what we recommend:

• Under $50: Optional — tracking alone is usually sufficient
• $50–$250: Recommended — USPS Priority includes $50 free; add extra for higher values
• $250–$1,000: Strongly recommended — purchase insurance for the full declared value
• Over $1,000: Required — insure for full value. Consider third-party insurance (Shipsurance, ParcelGuard) for better rates

Important: Poké-Trade is not responsible for lost or damaged shipments. Insurance is between you and your carrier or insurance provider.

International Shipping

Poké-Trade supports international trades and sales. Keep these points in mind:

• Use USPS First Class International (under $400) or Priority Mail International (over $400)
• Always get tracking — use registered mail for items over $100
• Customs forms are required: declare the accurate value of the contents
• The buyer is responsible for any import duties, taxes, or customs fees
• Delivery times range from 7–21 business days depending on the destination
• Some countries have restrictions on importing certain goods — check before shipping

Note: International disputes are harder to resolve due to longer shipping times and limited tracking in some countries. We recommend extra caution and insurance for cross-border transactions.

Common Mistakes to Avoid

• Never put tape directly on a card or penny sleeve
• Don't use regular envelopes without cardboard reinforcement
• Don't skip the toploader — a penny sleeve alone won't prevent bending
• Don't reuse damaged or worn packaging materials
• Don't ship without tracking for orders over $25
• Don't undervalue cards on customs forms to avoid fees — it's illegal