Acceptable Use Policy | Poké-Trade

This Acceptable Use Policy ("AUP") governs your use of the Poké-Trade platform. By using Poké-Trade, you agree to comply with this policy. Violations may result in account suspension, permanent ban, and/or legal action.

Prohibited Items

The following items are strictly prohibited from being listed, sold, or traded on Poké-Trade:

Counterfeit cards: Fake, replica, or proxy Pokémon cards of any kind. This includes cards from unauthorized print runs, Chinese fakes, and any card not officially produced by The Pokémon Company.
Stolen merchandise: Cards or collectibles obtained through theft, burglary, or fraud. If we have reason to believe items are stolen, we will cooperate with law enforcement.
Repack scams: Resealed or tampered booster packs, boxes, or sealed products. Listing resealed products as factory-sealed is fraud.
Misrepresented graded cards: Cards with altered, forged, or counterfeit grading labels or slabs. Trimmed cards submitted for grading and sold as authentic.
Non-Pokémon items: Items not related to the Pokémon Trading Card Game (with limited exceptions for closely related Pokémon collectibles).
Digital-only items: Pokémon TCG Online/Live codes or digital assets (unless specifically enabled in a future feature).

Prohibited Behavior

The following behaviors are not allowed on Poké-Trade:

Market Manipulation

Price manipulation: Coordinating with others to artificially inflate or deflate card prices
Shill bidding: Using alternate accounts or colluding with others to bid up your own listings
Wash trading: Trading with yourself (using multiple accounts) to inflate your trade count, ratings, or sales history
Review manipulation: Leaving fake positive reviews on your own account or fake negative reviews on competitors

Deceptive Practices

Misrepresenting card condition, authenticity, or grade in listings
Using stolen photos or stock images instead of actual photos of the card being sold
Listing items you do not possess or intend to ship
Bait-and-switch: shipping a different card than what was listed or agreed upon
Providing false information during identity verification

Harassment & Abuse

Threatening, harassing, or intimidating other users
Hate speech, discrimination, or slurs of any kind
Doxxing or sharing another user's personal information
Spamming users with unsolicited messages or trade offers
Abusing the dispute or report system to harass other users

Technical Abuse

Scraping, crawling, or automated access without written permission
Attempting to exploit vulnerabilities, bugs, or security weaknesses
Circumventing rate limits, verification requirements, or account restrictions
Using bots or automated tools to create listings, send offers, or snipe deals

Account Rules

One account per person: Multiple accounts are prohibited. If you need a business account, contact support.
Account sharing: Do not share your account credentials with others. You are responsible for all activity on your account.
Accurate information: All account information must be truthful and current. Fake names, stolen identities, or false details are prohibited.
Age requirement: You must be at least 13 years old to use Poké-Trade. Users under 18 require parental consent.
Ban evasion: Creating a new account to circumvent a ban or suspension will result in immediate permanent ban of all associated accounts.

Enforcement & Consequences

We enforce this policy through a combination of automated systems and manual review by our Trust & Safety team. Consequences are proportional to the severity of the violation:

Warning: First-time minor violations may result in a written warning and content removal
Temporary suspension: Repeated violations or moderate offenses result in 7–30 day account suspension
Permanent ban: Serious violations (counterfeiting, fraud, harassment) result in immediate permanent ban
Legal action: Criminal activity (fraud, theft, counterfeiting) may be reported to law enforcement
Funds hold: Pending payouts may be frozen during investigation of policy violations

All enforcement decisions can be appealed by contacting appeals@poke-trade.com within 14 days of the action. Appeals are reviewed by a senior member of the Trust & Safety team.

Reporting Violations

If you encounter a violation of this policy, please report it immediately:

Use the Report an Issue page
Email safety@poke-trade.com
Use the "Report" button on any listing or user profile

Prohibited Items

The following items are strictly prohibited from being listed, sold, or traded on Poké-Trade:

Counterfeit cards: Fake, replica, or proxy Pokémon cards of any kind. This includes cards from unauthorized print runs, Chinese fakes, and any card not officially produced by The Pokémon Company.

Stolen merchandise: Cards or collectibles obtained through theft, burglary, or fraud. If we have reason to believe items are stolen, we will cooperate with law enforcement.

Repack scams: Resealed or tampered booster packs, boxes, or sealed products. Listing resealed products as factory-sealed is fraud.

Misrepresented graded cards: Cards with altered, forged, or counterfeit grading labels or slabs. Trimmed cards submitted for grading and sold as authentic.

Non-Pokémon items: Items not related to the Pokémon Trading Card Game (with limited exceptions for closely related Pokémon collectibles).

Digital-only items: Pokémon TCG Online/Live codes or digital assets (unless specifically enabled in a future feature).

Prohibited Behavior

The following behaviors are not allowed on Poké-Trade:

Market Manipulation

Price manipulation: Coordinating with others to artificially inflate or deflate card prices

Shill bidding: Using alternate accounts or colluding with others to bid up your own listings

Wash trading: Trading with yourself (using multiple accounts) to inflate your trade count, ratings, or sales history

Review manipulation: Leaving fake positive reviews on your own account or fake negative reviews on competitors

Deceptive Practices

Misrepresenting card condition, authenticity, or grade in listings

Using stolen photos or stock images instead of actual photos of the card being sold

Listing items you do not possess or intend to ship

Bait-and-switch: shipping a different card than what was listed or agreed upon

Providing false information during identity verification

Harassment & Abuse

Threatening, harassing, or intimidating other users

Hate speech, discrimination, or slurs of any kind

Doxxing or sharing another user's personal information

Spamming users with unsolicited messages or trade offers

Abusing the dispute or report system to harass other users

Technical Abuse

Scraping, crawling, or automated access without written permission

Attempting to exploit vulnerabilities, bugs, or security weaknesses

Circumventing rate limits, verification requirements, or account restrictions

Using bots or automated tools to create listings, send offers, or snipe deals

Account Rules

One account per person: Multiple accounts are prohibited. If you need a business account, contact support.

Account sharing: Do not share your account credentials with others. You are responsible for all activity on your account.

Accurate information: All account information must be truthful and current. Fake names, stolen identities, or false details are prohibited.

Age requirement: You must be at least 13 years old to use Poké-Trade. Users under 18 require parental consent.

Ban evasion: Creating a new account to circumvent a ban or suspension will result in immediate permanent ban of all associated accounts.

Enforcement & Consequences

We enforce this policy through a combination of automated systems and manual review by our Trust & Safety team. Consequences are proportional to the severity of the violation:

Warning: First-time minor violations may result in a written warning and content removal

Temporary suspension: Repeated violations or moderate offenses result in 7–30 day account suspension

Permanent ban: Serious violations (counterfeiting, fraud, harassment) result in immediate permanent ban

Legal action: Criminal activity (fraud, theft, counterfeiting) may be reported to law enforcement

Funds hold: Pending payouts may be frozen during investigation of policy violations

All enforcement decisions can be appealed by contacting appeals@poke-trade.com within 14 days of the action. Appeals are reviewed by a senior member of the Trust & Safety team.