Trust & Safety

Trade with Confidence

7 layers of protection keep you safe from scams, fakes, and fraud. From identity verification to escrow payments — we've got you covered.

7 Layers of Protection

Every transaction is protected from start to finish

LAYER 1

Identity Verification

Email, phone, and government ID verification. New accounts are restricted until verified. Bad actors can't just create throwaway accounts.

Email verification required

Phone SMS verification

Government ID for high-value sellers

Verified badge on profile

LAYER 2

Listing Protection

Mandatory real photos, duplicate detection, and auto-flagging of suspicious listings that are priced way below market value.

Front + back photos required ($50+)

Duplicate image detection

Auto-flag below 30% market value

No stock images allowed

LAYER 3

Escrow Payments

All marketplace payments are held in escrow. Sellers only get paid after the buyer confirms receipt and passes the 48-hour inspection window.

Stripe holds funds until delivery

48-hour buyer inspection window

One-click dispute during inspection

Automatic release after window

LAYER 4

Shipping Verification

Tracking numbers required for trades and sales over $25. Delivery confirmation needed before funds release.

Mandatory tracking ($25+)

Delivery confirmation

Photo proof of packaging ($100+)

Carrier integration

LAYER 5

Reputation System

Trade score, star ratings, and reviews visible on every profile. New users have restricted limits. Trust is earned, not assumed.

Star ratings + written reviews

Trade score on every profile

New user warning badge (< 30 days)

Progressive trust limits

LAYER 6

Automated Fraud Detection

Our system watches for suspicious patterns: multiple accounts, wash trading, abnormal dispute rates, and rapid-fire listings.

Multi-account detection

Wash trading detection

Auto-suspend at 3 disputes/month

Rate limiting on listings

LAYER 7

Dispute Resolution

Both parties can open disputes with photo evidence. Admin reviews communications, tracking, and photos. All records preserved permanently.

Photo evidence upload

Admin review process

Resolution options: refund/return/warning

Permanent audit trail

Verification Levels

Higher verification = more trust = higher limits

Email Verified

3 trades/week · $100 max · 5 listings · No selling

Verify email address

Phone Verified

10 trades/week · $500 max · 25 listings · Selling enabled

Verify phone number (SMS code)

ID Verified

50 trades/week · $5,000 max · 100 listings · Full access

Government ID via Stripe Identity ($1.50)

Trusted Trader

Unlimited · No caps · Priority support

50+ trades completed

4.5+ average rating

0 disputes in 90 days

How Escrow Protects You

STEP 1

Buyer Pays

Payment processed securely via Stripe. Funds held — not released to seller.

STEP 2

Seller Ships

Seller ships with tracking. Both parties see real-time status.

STEP 3

48hr Inspection

Buyer has 48 hours to inspect the card and confirm it matches the listing.

STEP 4

Funds Released

After approval (or 48hr auto-release), seller receives payment.

Zero Tolerance Policy

Selling counterfeit or fake cards

Misrepresenting card condition or grade

Creating multiple accounts to evade bans

Wash trading (trading with yourself)

Manipulating trade/review scores

Failing to ship after trade agreement

Using stolen photos from other sellers

Harassment or threats to other users

Violations result in immediate account suspension and permanent ban.

The Safest Place to Trade Cards

7 layers of protection. Verified traders. Escrow payments. Join the community that takes trust seriously.

Create Verified Account